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Table of Contents
How do I turn on WD My Cloud?
- Power up the My Cloud device.
- Connect the My Cloud device to a router.
- Go to os5.mycloud.com/setup.
- Select the My Cloud device you wish to setup to access the device’s web configuration dashboard.
- Setup your administrator username & password for local account access.
Why can’t I access my WD My Cloud?
Go to Control Panel > Credential Manager > Windows Credentials, and click Add a Windows credential on the lower right side. Step 2. Type the username and password of My Cloud in the following window and click Save. Later, restart your computer and see if WD My Cloud Windows 10 cannot access is solved.
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Why does my WD My Cloud have a red light?
WD My Cloud Red Light
This is generally an indicator that the NAS has failed to initialize it’s internal software. In some cases it can be due to failed electronics, however most often it’s due to bad hard drives.
How do I open my WD My Cloud dashboard?
- Windows: open a web browser and type in //devicename (or device IP address) to the web address bar.
- Mac OSX: open a web browser and type in //devicename. local (or device IP address) to the web address bar.
How do I Unbrick My Cloud?
Try accessing the My Cloud Dashboard and performing a Quick Restore (Dashboard > Settings > Utilities) which may fix the red front LED. Generally it is advisable after an unbrick (what ever method you use) to perform a 40 second reset or a Dashboard > Settings > Utilities > System Only reset.
Can My Cloud be hacked?
Western Digital has patched three critical vulnerabilities—one with a severity rating of 9.8 and another with a 9.0—that make it possible for hackers to steal data or remotely hijack storage devices running version 3 of the company’s My Cloud OS.
How do I access WDMyCloud locally?
Head to the File Explorer and locate your WD Cloud drive. It should be called WDMyCloud. Right-click on the public folder, then select the map network drive option. Choose an available letter from the drive list (drop-down), ensuring to tick the box that says Reconnect at login.
What is the default password for WD My Cloud?
Try entering your user name (first name) and password. If that doesn’t work, do a 40-second reset, which clears all users, and reverts to default ‘admin’ with no password. You may wish to download and read the user manual.
WD My Cloud Configuration and Setup
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What is my WD My Cloud IP address?
The local IPs are 192.168. 1.1 or 192.168. 0.1 by default on most routers. You can access these by opening http://192.168.1.1 or http://192.168.0.1 in your browser.
How do I check my WD My Cloud firmware?
The firmware version can be found on the opening dashboard user interface of your My Cloud device.
How do I backup WD My Cloud?
- Tap the Search button on the taskbar and type “backup” in the search box. …
- Click on Set up backup on the top-right of the screen. …
- Choose Save on a network.
- Click on Browse to find the WD NAS or type its IP address in the blank space.
Does factory reset delete cloud?
Will a factory reset delete Cloud data? No, restoring your device to its factory settings will not delete your Cloud data. Cloud data can only be deleted if you manually delete it.
How do I reset my WD My Cloud ex4?
To Reset the Device Name, IP Settings, and Administrator Password press and hold the reset button for 5 seconds. The Reset button may also be used to perform a System Restore on the device.
What hard drive is in WD My Cloud?
My Cloud EX2 Ultra comes pre-configured with WD Red hard drives, specifically built for NAS systems to provide improved performance within 24×7 environments.
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How do I update my WD My Cloud firmware?
Open web browser, navigate to My Cloud Dashboard (http://wdmycloud/ or http://wdmycloud.local). If needed, log into the My Cloud Dashboard. On the Dashboard, select Settings > Firmware Update. Set “Enable Auto Update” to “OFF”.
How do I manually update My Cloud firmware?
- Save this to your desktop.
- Open the WD My Cloud Dashboard UI.
- Go to Settings >> Firmware Update.
- Under the section Manual Update, click the Update From File button and a window will open.
- Browse to where you saved the sq-040001-xxx-2014xxxx.
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